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Guarantee and security

Guaranty

Naturally we accept returns on all damaged items or miss-shipments. A copy of the original invoice must be accompanied with your return. Please contact us prior to sending back any items so that we can deal with your query as swiftly as possible. In cases where the item is not to your expectations or you change your mind, please contact us within seven days of receipt:

Please note we will be unable to offer an exchange or refund on earrings due to hygiene reasons.

Payments

For payments you have three choices: offline; Paypal or Ideal (Dutch).

All payment gateway integrations provide an offsite checkout experience. This means that the actual payment is done in secure surroundings (https) of third parties. The highest security is hearby guaranteed.

Contact us

Your questions, comments and feedback are very important to us. For the fastest response to your delivery questions please email us at including your order number if applicable.

We reserve the right to amend these terms & conditions in compliance with current EU law. These terms do not affect your statutory rights.

Guarantee

Naturally we accept returns on all damaged items or miss-shipments. A copy of the original invoice must be accompanied with your return. Please contact us prior to sending back any items so that we can deal with your query as swiftly as possible. In cases where the item is not to your expectations or you change your mind, please contact us within seven days of receipt:

Please note we will be unable to offer an exchange or refund on earrings due to hygiene reasons.

Payments

For payments you have three choices: offline; Paypal or Ideal (Dutch).

All payment gateway integrations provide an offsite checkout experience. This means that the actual payment is done in secure surroundings (https) of third parties. The highest security is hearby guaranteed.

Contact us

Your questions, comments and feedback are very important to us. For the fastest response to your delivery questions please email us at including your order number if applicable.

We reserve the right to amend these terms & conditions in compliance with current EU law. These terms do not affect your statutory rights.